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COMPANY SLOGAN
Sierra Utility Billing Services, a provider of utility billing services to apartment communities across the nation, offers the highest level of service in the industry. We currently offer billing services for water, sewer, gas, and trash. Our proprietary billing software performs allocated billing utilizing a variety of RUBS (Ratio Utility Billing System) formulas. Bills are calculated using a combination of square footage, occupancy levels, or other factors. Residents receive a portion of the entire community's bill reflecting their ratio of consumption and cost compared to the community as a whole. |
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What make us different? Education We Educate, Stand By, & Certify your staff. Whether your staff is new to RUBS or has been involved in a program for some time, we ensure that the staff has an opportunity to learn about our program and is equipped with the knowledge to answer resident questions. Your residents will also be informed about the reasons they will be paying for utilities. This is one of the most important steps in achieving a successful program. Accurate and On Time Billing With Sierra Utility Billing Services, your staff and residents can expect consistent bills each month. Our staff is extremely capable and reliable. If you need something in a hurry, all you need do is ask. Our proprietary billing system has the versatility to allow for the different laws, rules, and regulations across the country. Communication is the Key Our staff is available during regular business hours to manage customer inquiries, billing questions, move out billing information, and any related issues. Monthly, managers are contacted by a SUBS representative to review penetration reports, collection reports, and remission statements. We are always available. SUBS understands how busy your management team is. Utility billing is our business. Someone will always be available to help, explain, and work out any issues your staff or residents may have. |
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